We bet you didn’t get into the videography business to spend most of your time managing admin tasks? But that’s exactly what can happen.
You get bogged down juggling the day to day administration and marketing when all you want to do is focus on your core offering. Shifting gears and doing things a little differently in your videography business has the potential to transform your daily schedule, keeping you on track with what really matters; creating amazing videos.
Automate leads and bookings
No matter what business we’re in, it’s no secret chasing and maintaining a flow of leads and bookings is an incredibly tedious job, one that can involve a lot of manual work.
Automating the booking and lead process as much as possible will literally give you back hours in your day and more money in the bank. It’s likely the lead generation you currently have in place is an enquiry form embedded into your website. Customers who are interested a videography package pop their details in and hit submit.
Then what? You need spend time transferring that information to your customer relationship management platform, preparing the quote and responding to the customer. As your business grows, this will undoubtedly become a very time consuming, unproductive task.
The answer? Automate. Automate. Automate.
Gig Centric offers a fully automated booking system and when a prospect enters their details, all lead information is captured and a quote is automatically generated. For example, a potential customer is looking for a videographer and views your site. The prospect is interested and after filling out their information and date of the event, they are automatically taken to the quote screen and the opportunity reserve your videography services is available with a click of one button. Immediately, Gig Centric software alerts you or your team that there is a new customer quote and possible booking.
The speed even allows you to contact the prospect while he/she is still on the website. A great way to demonstrate fast customer service!
For more information or for a free demonstration email firstname.lastname@example.org.
Introduce electronic contracts
Doing away with paper contracts will be a huge time-saver for your videography business. Contracts no longer need to be signed, shipped and filed in paper format. Hello, it’s 2017.
Electronic contracts are the way to go for any savvy business owner. Electronic contracts don’t just save time and prevent important documents from getting lost in transit, they also increase the speed of locking in a contract.
This means the client won’t continue shopping around and move along to one of your competitors. We want to help you get onboard with electronic contracts so Gig Centric event management software integrates seamlessly with e-commerce web platform Stripe. Integrate your Stripe account with Gig Centric and your clients can sign contracts quickly and easily through a secure e-commerce system. You’re welcome.
Get efficient with email
Combing through your inbox looking for email conversations with clients about booking details is a seriously inefficient way to manage client communications. Not to mention a great way to lose track and let important things slip through the cracks.
Gig Centric to the rescue.
Our software provides you with a central repository where any email sent out by either you or your team is captured and automatically attached to the client's record. It’s easy to keep track of everything you need to know about a client in one place. No more creating 100’s of email folders in Outlook!
It’s also a lifesaver if a staff member who’s been handling the booking is out sick, the client calls through and you need to know the status of their booking quickly.