FAQ

Filling in the information gaps

 
Do I really need an interactive website?
Yes. Of course you already knew the answer. But do you know what you want your website to do for you? How about getting one that actually helps you book clients fast. How about getting one that looks nice on all the devices people use to search the web. How about one that you can electronically book clients and do electronic contracts. That’s Gigcentric and that’s what we’re about: Get gigs and look good doing it.
Won’t this be a lot to manage and keep track of?
No. That’s what makes Gigcentric awesome. We make it easy, so you can get a site up in under a day. No hosting and connecting URL’s with another company. Instead, you get a full functioning lead generating machine that looks good too. Try building all these features into an open source CMS. That is a lot to manage and keep track of! Which plug-in needs updating this week? Which one has a security flaw that’s going to make your site vulnerable to an attack? Where did you hide your password for the five third-party add-ons you had to use to make your site work? We take all that mess out of your life so you can focus on your business.
What types of companies is Gigcentric designed for?
DJs, Photographers, Videographers, Photo-booths, Ice Sculpture, Rental Equipment, Wedding Planners, Cake Makers, Magicians, Face Painters and so much more. GigCentric was designed by someone with over 25 years in the event management business covering DJs, Ice Sculptures, Photo-booths, Videography and Photography.
How do I add Gigcentric’s quoting tool to my website?
Upon logging into your new account, click on the gears icon in the top left corner. You can configure your Event Management and Quoting System all in one spot. Once logged in please click on the Modules link in the Vertical Tool Bar on the left side of the page. Scroll down and look for “Link Buttons”. There are two ways of integrating the Quoting feature and the Log In feature. The first way the owner can copy and past the code below our buttons and into your web site. This might be handy if you are using a 3rd party to build your site or are replacing a competitor button link. Easy peasy! The other way of implementing the two buttons is to dissect the links out of our code snippet an you can style your buttons however you want them.
What if I don’t have a website yet?
You’re in luck. We offer a full website and event management package that will help you get the best of all worlds. Create your own look and get your site up and running in no time and then Gigcentric’s event management software seamlessly connects with your Gigcentric site to start gathering leads, booking clients and making money.
Will my website look like every other vendor site?
You have the ability to customize your new web site so it has your colors and own text. Add pictures, audio, video files and your social media links, change the positioning of modules on your site and it is your unique little patch of cyber-earth on the Internet.
What if I don’t need all the tools you provide?
We’ve enabled our platform to be plug and play. We’ve also made it a point to offer the cleanest, simplest and best design. So let’s say you don’t want a calendar on your site, you uncheck the box and voila, no calendar, it’s that simple.
What if I’m not located in the U.S.?
Europe, Canada no problem. We love our foreign clients! Let us know how we can serve you better too. We want to earn your business.
Is the software customizable for my unique business?
The event management software itself should work for most businesses, but if there is something unique and specific that Gigcentric doesn’t cover out of the box, give us a call or shoot us an email. We are proud to offer customized solutions for businesses that need more oomph.
Is my client information payment information secure?
We use Stripe to process your client’s payment information. If there is a more secure way to handle sensitive payment information, we have not found it. And we looked all over for the best of the best. Strip is it! They have been audited by a PCI-certified auditor, and are certified to PCI Service Provider Level 1, the most stringent level of certification available.
Will Gigcentric work on a Mac, tablet, and smartphone?
We are designed to work on Macs, PCs, tablets and smartphones. If it has a screen, we think Gigcentric will look pretty fine on it. This does not apply to your parents’ Commodore 64, however. Nothing looks good on that thing.
Is your service reliable and dependable?
If you worked in the business as long as we have, you know how important reliability is to your bottom line. We’re not going to tell you that you have to Log In before Friday because we’re scared you will crash our system servers (we all know who that was….). We’re pretty on top of this thing and we built in redundancy. We will work tirelessly to meet the highest expectations of our clients. It’s your business, it’s your site and we want your clients to be able to reach you at all times.
How will I be able to reach you if I have problems?
Email us or call us during business hours. We’re here for you.
How much does it cost?
We have four pricing options and also offer customized solutions for businesses looking for even more. Whether you are a new DJ, photographer or videographer or a long time professional in the event management business we have something to help you do business better. Take a look at all the pricing options on our pricing page.